Privacy Policy

Hello, and welcome.

ThreadLight exists to help close the gap between Sales and Product. This privacy policy explains, in plain language, what data we collect, how we use it, and the choices you have.

What We Collect

• Slack messages and threads.
• Calendar and meeting data.
• Jira ticket data.
• Technical information like cookies, basic logs, and anonymous usage patterns through PostHog.

We do not collect medical diagnoses or special categories of sensitive data.

How We Use Your Data

We use your data to offer guidance, improve support over time, keep ThreadLight running securely, and improve features through aggregate insights. We never sell your data or share it with others for their own use.

How We Share Data

We rely on trusted processors (Prisma, Render, PostHog) under strict instructions. They do not have permission to use your data for anything else.

Your Privacy Choices

You can request to view, delete, or correct your data at any time by contacting us at support@threadlight.ai.

Data Retention

We currently retain data indefinitely so we can serve you over time. You can ask us to remove it sooner and we will honor that.

Cookies

We use cookies on the web interface to keep you signed in securely. You can manage or clear them via your browser settings.

A Final Word

ThreadLight was built with care. Privacy is not just a legal requirement - it’s an act of respect. If you have any questions or concerns, reach out anytime.